Reverse logistics readiness assessment using the REVLI model and Delphi method: A case study in the bottled water industry

Plastic waste in Indonesia needs serious attention. One of the industries contributing to the plastic waste is the packaged water industry, such as PT. Tirta Investama Danone Aqua. This study aims to determine the level of readiness for implementing reverse logistics in one of the product variants, AQUA 240 ml, and provide recommendations that will be implemented at PT. Tirta Investama. There are three main variables in this study: variable enablers, variable inhibitors, and result variables. These variables will be interdependent and form a causal relationship. This relationship will analyze the problem that can identify the value of the Reverse Logistics Index (REVLI) in achieving a value of 1,000. The simulation results indicate that AQUA falls into the complacent category, achieving a REVLI value of 1,000 within 1.5 years. The research provides policy recommendations to enhance the application of reverse logistics, which are evaluated by experts using the Delphi Method. The recommended approach is the use of recycle packs that focus on increasing variable enablers and reducing variable inhibitors