The effect of workload and organizational culture on the performance of civil servants: The role of job satisfaction as a mediator at the DIY DPRD Secretariat
1 DPRD Secretariat Daerah Istimewa Yogyakarta (DIY) Province, Indonesia.
2 Faculty of Communication and Business, University of Muhammadiyah Karanganyar, Indonesia.
Research Article
World Journal of Advanced Research and Reviews, 2023, 20(02), 207–214
Publication history:
Received on 26 September 2023; revised on 02 November 2023; accepted on 04 November 2023
Abstract:
This study aims to investigate the effect of workload and organizational culture with job satisfaction as a mediating variable on the performance of civil servants at the Secretariat of the Regional House of Representatives of Yogyakarta Special Region Province. The research sample used the saturated sampling technique method with a total of 55 civil servant respondents. Research data were obtained through direct distribution of questionnaires. The research data were statistically tested through Smart PLS with a P-Value criterion ≤ 0.05. The results showed that workload has a negative and significant impact on employee performance. While organizational culture has a positive and significant impact on employee performance. In mediation, it is proven that job satisfaction is able to mediate the relationship between workload and employee performance and organizational culture and employee performance.
Keywords:
Workload; Organizational Culture; Job Satisfaction; Employee Performance.
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Copyright © 2023 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0