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eISSN: 2581-9615 || CODEN: WJARAI || Impact Factor 8.2 ||  CrossRef DOI

Research and review articles are invited for publication in March 2026 (Volume 29, Issue 3) Submit manuscript

VITA: Conversational AI health assistants' impact on patient engagement and clinical workflow integration

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  • VITA: Conversational AI health assistants' impact on patient engagement and clinical workflow integration

Mohamed Abdul Kadar * and Rahul Modak

Independent Researcher, USA.
 
Research Article
World Journal of Advanced Research and Reviews, 2021, 10(03), 499-507
Article DOI: 10.30574/wjarr.2021.10.3.0236
DOI url: https://doi.org/10.30574/wjarr.2021.10.3.0236
 
Received on 10 May 2021; revised on 15 June 2021; accepted on 17 June 2021
 
This research investigates the implementation and impact of Virtual Intelligence Therapeutic Assistants (VITA), a conversational AI-based health assistant designed to enhance patient engagement and integrate with clinical workflows. Through a mixed-methods study involving 487 patients and 42 healthcare providers across three medical centers, we evaluated VITA's effectiveness in improving patient communication, treatment adherence, and clinical efficiency. Results demonstrated a 37% increase in medication adherence, 42% improvement in appointment attendance, and 28% reduction in administrative workload for clinical staff. Healthcare providers reported high satisfaction (4.2/5) with VITA's integration into clinical workflows, while patients indicated increased engagement (76%) and satisfaction (81%) with their care. This study provides evidence supporting the implementation of conversational AI assistants in healthcare settings to address communication barriers, enhance patient engagement, and optimize clinical workflows.
 
Conversational AI; Healthcare technology; Patient engagement; Clinical workflow; Artificial intelligence
 
https://wjarr.com/sites/default/files/fulltext_pdf/WJARR-2021-0236.pdf

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Mohamed Abdul Kadar and Rahul Modak. VITA: Conversational AI health assistants' impact on patient engagement and clinical workflow integration. World Journal of Advanced Research and Reviews, 2021, 10(3), 499-507. Article DOI: https://doi.org/10.30574/wjarr.2021.10.3.0236

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