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eISSN: 2581-9615 || CODEN: WJARAI || Impact Factor 8.2 ||  CrossRef DOI

Research and review articles are invited for publication in April 2026 (Volume 30, Issue 1) Submit manuscript

Job stress mediate: Workload on employee performance

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  • Job stress mediate: Workload on employee performance

Cokorda Gede Raditya * and Wayan Gede Supartha

Faculty of Economics and Business, Udayana University, Bali, Indonesia.
 
Research Article
World Journal of Advanced Research and Reviews, 2023, 19(03), 177-188
Article DOI: 10.30574/wjarr.2023.19.3.1774
DOI url: https://doi.org/10.30574/wjarr.2023.19.3.1774
 
Received on 16 July 2023; revised on 31 August 2023; accepted on 02 September 2023
 
The purpose of this study was to analyse the role of job stress as a mediator between workload and performance. Based on the calculation of the slovin formula, this study involved 188 employees of PT Gearinc Service Indonesia Bali branch with probability sampling technique. Data were analysed using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The results show that job stress mediates the relationship between workload and employee performance. The theoretical implications are based on job demands-resources theory, where workload and stress result from excessive demands on low-performing employees. This research has practical implications for PT Gearinc Service Indonesia in evaluating employee performance and influential factors. The conclusion obtained in this study is that the higher the employee's workload, then coupled with the higher job stress felt by the employee, the lower the employee's performance.
 
Workload; Job Stress; Performance; Job Demands-Resources Theory
 
https://wjarr.com/sites/default/files/fulltext_pdf/WJARR-2023-1774.pdf

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Cokorda Gede Raditya and Wayan Gede Supartha. Job stress mediate: Workload on employee performance. World Journal of Advanced Research and Reviews, 2023, 19(3), 177-188. Article DOI: https://doi.org/10.30574/wjarr.2023.19.3.1774

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