Impact of ICT on forward-looking job and skills management: Analysis of Noria effects at Vodacom Congo

This article explores the impact of Information and Communication Technologies (ICT) on forward-looking job and skills management (GPEC), focusing on the analysis of Noria effects at Vodacom Congo. ICT promotes the digitization of human processes within this company in the Democratic Republic of Congo, allowing for better evaluation and planning of skills. Through centralized tools, the company can quickly adapt its strategies to labor market changes and improve internal communication. Initiatives such as online training strengthen employee engagement. However, this article also highlights the challenges related to the adoption of new technologies and data security. The integration of ICT presents significant optimization potential for the management of all telecommunications companies in general, and Vodacom Congo in particular.