VITA: Conversational AI health assistants' impact on patient engagement and clinical workflow integration
Independent Researcher, USA.
Research Article
World Journal of Advanced Research and Reviews, 2021, 10(03), 499-507
Publication history:
Received on 10 May 2021; revised on 15 June 2021; accepted on 17 June 2021
Abstract:
This research investigates the implementation and impact of Virtual Intelligence Therapeutic Assistants (VITA), a conversational AI-based health assistant designed to enhance patient engagement and integrate with clinical workflows. Through a mixed-methods study involving 487 patients and 42 healthcare providers across three medical centers, we evaluated VITA's effectiveness in improving patient communication, treatment adherence, and clinical efficiency. Results demonstrated a 37% increase in medication adherence, 42% improvement in appointment attendance, and 28% reduction in administrative workload for clinical staff. Healthcare providers reported high satisfaction (4.2/5) with VITA's integration into clinical workflows, while patients indicated increased engagement (76%) and satisfaction (81%) with their care. This study provides evidence supporting the implementation of conversational AI assistants in healthcare settings to address communication barriers, enhance patient engagement, and optimize clinical workflows.
Keywords:
Conversational AI; Healthcare technology; Patient engagement; Clinical workflow; Artificial intelligence
Full text article in PDF:
Copyright information:
Copyright © 2021 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0