Telecom project management: Lessons learned and best practices: A review from Africa to the USA

Chinedu Alex Ezeigweneme 1, *, Aniekan Akpan Umoh 2, Valentine Ikenna Ilojianya 3 and Abimbola Oluwatoyin Adegbite 4

1 MTN Nigeria.
2 Independent Researcher, Uyo Nigeria.
3 Department of Mechanical Engineering, The University of Alabama at Tuscaloosa, USA.
4 IHS Towers Nigeria Plc.
 
Review Article
World Journal of Advanced Research and Reviews, 2023, 20(03), 1713–1730
Article DOI: 10.30574/wjarr.2023.20.3.2707
 
Publication history: 
Received on 21 November 2023; revised on 28 December 2023; accepted on 31 December 2023
 
Abstract: 
This paper provides an overview of a comprehensive review that delves into the realm of Telecom Project Management, offering valuable insights garnered from experiences in both African and American contexts. As the telecommunications industry continues to evolve globally, effective project management practices play a pivotal role in ensuring successful implementation, deployment, and maintenance of complex telecom projects. The study explores a spectrum of lessons learned and best practices by juxtaposing project management experiences from Africa to the USA. It examines the unique challenges faced in diverse geographical and operational landscapes, shedding light on how cultural, regulatory, and infrastructural variations impact project dynamics. Key themes addressed include project initiation, scope definition, stakeholder engagement, risk management, and the incorporation of cutting-edge technologies. Through an in-depth analysis of case studies and real-world examples, the review underscores the importance of adapting project management methodologies to local contexts while leveraging global best practices. Furthermore, the paper highlights the significance of fostering cross-cultural collaboration, emphasizing the role of effective communication and leadership in overcoming challenges. The lessons learned from successful and challenging telecom projects serve as a foundation for the identification of best practices that can be universally applied, enhancing the likelihood of project success. In conclusion, the Telecom Project Management review offers a holistic perspective, bridging the gap between experiences in Africa and the USA. The findings contribute to the ongoing discourse on global project management practices within the telecommunications sector, providing a valuable resource for professionals, researchers, and policymakers seeking to navigate the complexities of telecom projects across diverse international landscapes.
 
Keywords: 
Telecommunication; Project Management; Agile; Project Dynamics; USA; Africa
 
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