1 Department of Political Science, Faculty of Social Sciences, University of Lagos, Nigeria.
2 Department of Mass Communication, Faculty of Social and Management Sciences, Taraba State University, Nigeria.
3 Department of Communication and Media, Faculty of Arts, University of Northern Iowa, United States of America.
4 Department of Public Administration, College of Liberal Arts and Sciences, Northern Illinois University, United States of America.
5 Department of Accounting, Faculty of Management Sciences, Osun State College of Technology, Nigeria.
6 Department of Mass Communication, Faculty of Arts, University of Nigeria, Nigeria.
Research Article
World Journal of Advanced Research and Reviews, 2024, 24(01), 1743-1754
Received on 04 September 2024; revised on 15 October 2024; accepted on 17 October 2024
The study aimed to analyze the role of interpersonal communication in promoting team morale in the workplace. The sample (N =130) was drawn from different levels within the organization and the research technique utilized was a comprehensive survey methodology. The survey explored the crucial outlook of interpersonal communication in the workplace including team morale, employee’s performance, job satisfaction, and leadership style in promoting team morale. The exhaustive purpose of this study was to analyze how interpersonal communication affects team morale and employees performance in the workplace and to recommend other opportunities to improve communication dynamics in the workplace. The research findings revealed that interpersonal communication has a significant positive impact on team morale and employees performance in the workplace. However, impending challenges such as communication tools, initiatives, leadership style, and chain of command barriers pose a threat to communication improvement as well as employees morale in the workplace. This study necessitates organizations to prioritize effective communication training between team leaders and employees in the workplace.
Interpersonal Communication; Organization; Workplace; Team Morale; Employees Performance.
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Abigael Opeyemi Oluwalusi, Iyabo Mary Oyeleke, Khalid Olukayode Bada, Bolouboye Micah Eradiri, Aderibigbe Tope Adetola and Anna Ukamaka Nwafor. The role of interpersonal communication in promoting team morale: a case study of tech startups in Lagos, Nigeria. World Journal of Advanced Research and Reviews, 2024, 24(1), 1743-1754. Article DOI: https://doi.org/10.30574/wjarr.2024.24.1.3134