Robotic process automation: Implementation
University of the Cumberlands., USA.
Review Article
World Journal of Advanced Research and Reviews, 2019, 04(02), 154-170
Publication history:
Received on 13 December 2019; Revised 26 December 2019; accepted on 29 December 2019
Abstract:
Robotic Process Automation (RPA) is revolutionizing business process automation by allowing organizations to automate repetitive processes, improve efficiency, and cut costs. Unlike other automation methods, RPA works at the user interface level, making it possible for organizations to integrate with existing enterprise systems without making significant changes. This means it is extremely versatile in many industries, such as finance, healthcare, and customer care. Despite its benefits, issues like security threats, governance challenges, and scalability limitations are still the most critical areas of concern. In addition, the convergence of RPA with AI and ML brings new opportunities for smart automation, allowing systems to execute sophisticated decision-making tasks with little or no human intervention. This study discusses the development, advantages, and disadvantages of RPA and presents future research directions, such as the requirement for better security features, ethics, and more effective human- machine interaction to promote the sustainable implementation of this technology.
Keywords:
Robotic Process Automation; Business Process Automation; Artificial Intelligence; Machine Learning; Intelligent Automation; Enterprise Systems; Scalability; Security Risk; Governance
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Copyright information:
Copyright © 2019 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0