Organizational justice moderate: The effect of leader-member exchange on work engagement and impact on organizational citizenship behavior
Department of Human Resource Management, Faculty of Economics and Business, Udayana University, Bali, Indonesia.
Research Article
World Journal of Advanced Research and Reviews, 2024, 22(03), 1312–1324
Publication history:
Received on 15 May 2024; revised on 18 June 2024; accepted on 21 June 2024
Abstract:
The aim of this research is to analyze the role of organizational justice in moderating the influence of leader-member exchange on work engagement and its impact on organizational citizenship behavior (Study of the Regional III National Road Implementation Work Unit, Bali Province). The population of this research is all employees who work in the Bali Province Region III National Road Implementation Work Unit, totaling 87 employees using non-probability sampling with a saturated sample method, so the sample used was 87 employees. The data collection method was carried out by survey through questionnaires and interviews for pre-survey. The data analysis method used in this research is SEM (Structural Equation Modeling) based on Partial Least Square (PLS). The research results show that leader-member exchange and work engagement have a positive and significant effect on organizational citizenship behavior. Leader-member exchange has a positive and significant effect on work engagement. Work engagement partially mediates and complements the influence of leader-member exchange on organizational citizenship behavior. Organizational justice quasi-moderates the influence of leader-member exchange on work engagement. The implication of this research is that to improve employee organizational citizenship behavior, it is necessary to increase leader-member exchange, work engagement, and organizational justice by conducting competency and skills training for superiors, building a positive and enjoyable work environment to increase work concentration, listening to the aspirations of employees. regarding existing complaints and reviewing existing regulations within the agency in order to increase employee satisfaction and fairness.
Keywords:
Leader-Member Exchange; Work Engagement; Organizational Justice; Organizational Citizenship Behavior
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