Operational oversight in high-stakes turnarounds: Key insights for c-suite leaders

Richard Okon 1, *, Stephane Jean Christophe Zouo 2 and Adedamola Sobowale 3

1 Reeks Corporate Services, Lagos, Nigeria.
2 Department of Business Administration, Texas A&M University-Commerce, Texas USA.
3 Independent Researcher New Jersey, USA
 
Review Article
World Journal of Advanced Research and Reviews, 2024, 24(02), 2391–2408
Article DOI10.30574/wjarr.2024.24.2.3591
 
Publication history: 
Received on 16 October 2024; revised on 23 November 2024; accepted on 26 November 2024
 
Abstract: 
This study investigates the essential role of operational oversight in managing high-stakes turnaround situations, with a particular focus on C-suite leadership's strategic, financial, and operational responses to critical organizational challenges. Utilizing a comprehensive review of current literature and analysis of case studies, the research explores the foundational components of oversight—including accountability, resource allocation, and performance monitoring—that underpin effective turnaround efforts. The findings reveal that successful turnarounds hinge on adaptive oversight structures, which allow leaders to respond agilely to fluctuating market demands and operational complexities, thus ensuring alignment with long-term recovery goals. Advanced technologies, such as predictive analytics and AI-driven risk management tools, are highlighted as transformative in enhancing oversight capabilities, enabling C-suite leaders to implement data-driven decision-making processes and real-time monitoring. Furthermore, the study emphasizes the necessity of robust governance frameworks and transparent communication channels to foster stakeholder trust, which is critical for maintaining morale and securing resources during recovery. The study concludes that a multidimensional approach—integrating technological, strategic, and governance-driven oversight—enhances resilience in turnaround situations, positioning organizations for sustainable growth. Recommendations include adopting agile oversight frameworks, prioritizing environmental, social, and governance (ESG) principles, and fostering a culture of continuous improvement and adaptability within the organization. These strategies equip leaders with the tools and insights needed to navigate the complexities of high-stakes turnarounds effectively, thereby contributing to organizational stability and future success.
 
Keywords: 
Operational oversight; Turnaround management; C-suite leadership; Predictive analytics; Organizational resilience; Governance
 
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