Obstacles and enablers for using telehealth services online in nursing practice: A systematic review

Fahima luqman Aldawoud 1, *, Fedaa Ahmed Al-Zaher 2, Zahra Hussain Suhail 3, Zahra Hassan Al Nasser 1, Sara Montaser Almubayidh 4, Fahad yahya alzahrani 4, Hamidah Rudhi Alluwaif 5, Naeemah Hussain Al Qanbar 5 and Maryam Nasser Aljezany 6

1 Staff Nurse 1, Nursing Department, Imam Abdulrahman bin Faisal Hospital, NGHA, Dammam, Saudi Arabia
2 Staff nurse I, Neonatal Intensive Care Unit, Nursing Department, Imam Abdulrahman bin Faisal Hospital, NGHA, Dammam, Saudi Arabia
3 Staff nurse1-Endoscopy, Nursing Department, Imam Abdulrahman bin Faisal, Hospital, NGHA, Dammam, Saudi Arabia
4 Anesthesia technologist, Anesthesia Department, Imam Abdulrahman bin Faisal Hospital, NGHA, Dammam, Saudi Arabia
5 Staff Nurse 1- Pediatric ward, Nursing Department, Imam Abdulrahman bin Faisal Hospital, NGHA, Dammam, Saudi Arabia
6 Neurophysiology Lab EEG-NCS, Neurophysiology – internal medicine, Department, ImamAbdulrahman bin Faisal Hospital, NGHA, Dammam, Saudi Arabia
 
Review Article
World Journal of Advanced Research and Reviews, 2024, 23(03), 1742–1750
Article DOI: 10.30574/wjarr.2024.23.3.2846
Publication history: 
Received on 08 August 2024; revised on 14 September 2024; accepted on 16 September 2024
 
Abstract: 
Background: Comprehensive reporting on the barriers and enablers to telehealth adoption in industrialized nations has identified a wide range of significant factors. We aimed to get the important research information on the elements that nurses found most beneficial and hindering when using online telehealth services for nursing practice, we conducted a systematic review study.
Method: This systematic review study was conducted in accordance with PRISMA principles. We searched for articles that discussed the aspects of using telehealth services for nursing practicum that nurse practitioners found most helpful and inconvenient. The international electronic databases that were used were Web of Science, Scopus CINAHL, and PubMed. The search was conducted for articles published in the period from 2011 and 2023. Only research that were written in English and published were considered.
Results: We considered 7 articles in our systematic review analysis, totaling 3729 participants. Inadequate resources (time, money) were mentioned as barriers relevant to both organizational and patient issues. Negative attitudes, a lack of telehealth experience, and inadequate training and support were considered to be impediments to the use of telehealth (3). According to the findings of the Kleib et al., 2018 study, the following variables affect user competency and proficiency: age; Prerequisites for qualifying include prior knowledge of information technology and a sufficient, early, and continual informatics education.
Conclusion: Numerous facilitators and obstracles were identified. In addition to administrative support, health professionals and information technology specialists must come to local agreements when transitioning from traditional face-to-face nursing practice to telehealth utilization.
 
Keywords: 
Nurse; Telemedicine; Telehealth; Barriers; Obstacles; Enablers
 
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