Mastering the art of technical writing in it: Making complex things easy to understand in Atate campus

Merlina Culala Garcia * and Bren Castro Bondoc

Nueva Ecija University of Science and Technology - Atate Campus, Palayan City, Nueva Ecija, Philippines
 
Review Article
World Journal of Advanced Research and Reviews, 2024, 22(01), 571–579
Article DOI: 10.30574/wjarr.2024.22.1.1020
Publication history: 
Received on 22 February 2024; revised on 05 April 2024; accepted on 08 April 2024
 
Abstract: 
This research, conducted at the Atate Campus of Nueva Ecija University of Science and Technology, delves into the realm of technical writing within the Information Technology (IT) sector, focusing on the pedagogical strategies that facilitate the comprehension of complex technical topics by IT students. It seeks to uncover the challenges IT students face when engaging with technical documentation and the effective methods to surmount these obstacles. Through a qualitative and quantitative analysis involving a survey distributed to 100 IT students across various academic years, the study identifies significant challenges such as conceptual complexity, jargon prevalence, and the need for audience-tailored documentation. The research highlights best practices like the use of plain language, visuals, real-world examples, and the critical role of user testing in enhancing document clarity and understandability. Furthermore, it examines preferences in writing styles and document structures, offering insights into effective technical communication tailored to diverse audience needs. This study proposes a set of recommendations aimed at improving technical writing curriculum and pedagogy, encouraging future research, and fostering a deeper understanding of technical subjects among IT students through enhanced technical writing skills.
 
Keywords: 
Technical Writing; Information Technology; Technical Communication; Pedagogical Strategies; Complex Technical Concepts; Documentation Clarity; User Testing; Writing Styles; Document Structures; IT Education
 
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