Managerial coaching skills to improve individual performance through empowerment and work engagement at employee of east java regional revenue agency, Indonesia

Deddy Kariyadi Putra Fendi, Amiartuti Kusmaningtyas * and Riyadi Nugroho

Universitas 17 Agustus 1945 Surabaya, Indonesia.
 
Research Article
World Journal of Advanced Research and Reviews, 2022, 15(01), 769–780
Article DOI: 10.30574/wjarr.2022.15.1.0768
 
Publication history: 
Received on 25 June 2022; revised on 27 July 2022; accepted on 29 July 2022
 
Abstract: 
The aim of this research is to develop a framework conducted by Ribeiro N, Nguyen T, Duarte AP, de Oliveira RT, Faustino C.,2020 [1]. The research was conducted at the East Java Regional Revenue Agency with a population of 140 employees. Saturated samples are used so that all populations are included in the research sample. Data were collected using a questionnaire instrument with a 5-point Likert scale rating. The data analysis technique used is Structural Equation Modelling (SEM) using AMOS 24. The results show that managerial coaching skills have a significant effect on individual performance, empowerment and work engagement can affect individual performance, either directly or as a mediation between manager coaching skills and individual performance. This research enriches information/theory regarding the relationship between Managerial Coaching Skills and Individual Performance Improvement through Empowerment and Work Engagement and offers a new approach to the relationship between variables.
 
Keywords: 
Empowerment; Individual Performance; Managerial Coaching Skills; Work Engagement
 
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