Intragroup conflict: Role stressors and work attitude

Agoes Hadi Birawan *, I Gede Riana, Wayan Gede Supartha and Ida Bagus Ketut Surya 

Departmenf of Management, Faculty of Economics and Business, Udayana University, Bali, Indonesia.
 
Research Article
World Journal of Advanced Research and Reviews, 2024, 21(02), 713–724
Article DOI: 10.30574/wjarr.2024.21.2.0470
 
Publication history: 
Received on 29 December 2023; revised on 03 February 2024; accepted on 06 February 2024
 
Abstract: 
Intragroup conflict can adversely affect employee work attitudes and performance. Vagueness regarding conflicting roles and demands can lead to tension and conflict among group members, which it is can reduce positive work attitudes, such as job satisfaction, commitment to the organization, and job engagement. This study aims to determine the role of intragroup conflict in mediating effect of role stressor on work attitude. This research was conducted on contract education personnel in Udayana University with a sample of 87 employees. The samples were collected by using proportionate random sampling. Data were analyzed using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The result showed that intragroup conflict was not able to mediate the effect of role stressors on work attitude performance (no mediation). These results showed that even though employees feel they know what to do for every aspect of the job, employees still feel that there are often differences of opinion in the workplace. But that does not degrade employees' strong sense of organizational ownership. Employees still love their jobs and still make sure tasks are completed properly.
 
Keywords: 
Role stressor; Work attitude; Intragroup conflict; Performance; Conflict Role
 
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