Intention to use digital transformation of human resource employees in Hanoi

Nguyen Thi Linh * and Tran Thi Thu Ha

Accounting Faculty, University of Labour and Social Affairs, Hanoi, Vietnam.
 
Research Article
World Journal of Advanced Research and Reviews, 2023, 20(02), 777–785
Article DOI: 10.30574/wjarr.2023.20.2.2321
 
Publication history: 
Received on 02 October 2023; revised on 14 November 2023; accepted on 16 November 2023
 
Abstract: 
Digital transformation is at the heart of the fourth industrial revolution, which leads to fundamental and far-reaching changes in business operations. In an environment where all fields and industries are undergoing digital transformation, are human resources employees willing to accept and implement digitalization in their daily work, and what factors influence their intention to use digitalization in their work? The article studies 130 human resources staff at businesses in the Hanoi area. Research results confirm that perceived usefulness, perceived ease of use, and perceived self-efficacy about digital transformation have a positive influence on human resources employees' intentions to use digital transformation at work. For human resources staff to be comfortable in the process of using technology in a digital transformation environment, human resources employees need to be guided and trained on how to apply new applications and new technology in the field of human resources.
 
Keywords: 
Digital transformation; Human resources; Influencing factors; Intention to use
 
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