Intelligent process automation in sap sales and materials management: Transforming user experience through Fiori UX, personas customization and robotic process automation integration
Independent Researcher, USA.
Research Article
World Journal of Advanced Research and Reviews, 2022, 13(02), 675-682
Article DOI: 10.30574/wjarr.2022.13.2.0212
Publication history:
Received on 01 February 2022; revised on 23 March 2022; accepted on 28 March 2022
Abstract:
This research investigates the transformative impact of intelligent process automation (IPA) on SAP Sales and Materials Management (S&MM) modules through the integration of SAP Fiori user experience (UX), SAP Screen Personas customization, and Robotic Process Automation (RPA) technologies. The study examines how these technologies collectively enhance user experience, operational efficiency, and business process optimization in enterprise resource planning (ERP) environments. Through empirical analysis of implementation case studies and performance metrics, this research demonstrates significant improvements in user productivity (averaging 35% increase), process completion times (reduced by 42%), and error rates (decreased by 68%). The findings reveal that the synergistic combination of intuitive UI design, personalized user interfaces, and automated process execution creates a paradigm shift in enterprise software utilization. This paper contributes to the understanding of digital transformation strategies in ERP systems and provides a framework for organizations seeking to modernize their SAP landscapes through intelligent automation technologies.
Keywords:
SAP Fiori; Screen Personas; Robotic Process Automation; Sales and Distribution; Materials Management; User Experience; Digital Transformation
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Copyright © 2022 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0