1 Department of Public Administration, Enugu State University of Science and Technology, Nigeria.
2 Department of Public Administration, Institute of Management Technology Enugu, Nigeria.
Research Article
World Journal of Advanced Research and Reviews, 2023, 18(01), 1061-1071
Article DOI: 10.30574/wjarr.2023.18.1.0716
Received on 12 March 2023; revised on 21 April 2023; accepted on 24 April 2023
The study investigated information communication technology (ICT) and organizational decision making of Federal Parastatals in Nigeria. Specifically, the study sought to: investigate the relationship between mobile phone communication technology and organizational decision making; identify the relationship between e-mail communication technology and organizational decision making and ascertain the relationship between video and web conferencing communication and organizational decision making. Research design for this study was descriptive survey. Study area was Enugu. The sample size of 323 respondents was drawn from population 5690 employees from selected federal Parastatals namely Federal character commission, Federal fire service, Federal housing authority, National Bureau of statistics. The instrument of data collection was questionnaire. The data analytical techniques were arithmetic mean, standard deviation and correlation statistics. The empirical results show that mobile phone communication has significant relationship with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.761; P-value < Sig-value (0.05); e-mail communication has significant relationship between e-mail communication with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.750; P-value < Sig-value (0.05) and video and web conferencing communication has significant relationship with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.890; P-value < Sig-value (0.05). The study concluded that information communication technology (ICT) has positive and significant relationship with organizational decision making of Federal Parastatals in Nigeria. The study recommended that management of federal parastatals should increase training of employees in ICT utilization should be adequately carried out hence operational efficiency, quality service delivery, sustainable competitive advantage and improved performance will be the outmost benefits to be derived.
ICT; Mobile phone communication; E-mail communication; Video and web conferencing communication; Organizational decision making
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Anikeze Nnaemeka Hillary, Abonyi Jonas Uchenna and Okafor Ifeoma Cordelia. Information Communication Technology (ICT) and Organizational decision making of Federal Parastatals in Nigeria. World Journal of Advanced Research and Reviews, 2023, 18(1), 1061-1071. Article DOI: https://doi.org/10.30574/wjarr.2023.18.1.0716