1 Department of the Euvaldo Lodi Institute (IEL), and Postgraduate Department of the Farias Brito University Center (FBUNI), Fortaleza, Ceará, Brazil.
2 Supply Management from Euvaldo Lodi Institute (IEL), Fortaleza, Ceará, Brazil.
Research Article
World Journal of Advanced Research and Reviews, 2023, 18(01), 698-703
Article DOI: 10.30574/wjarr.2023.18.1.0683
Received on 07 March 2023; revised on 13 April 2023; accepted on 16 April 2023
In recent years, there has been a growing demand for Supply Chain Management (SCM) to become more agile, integrated, and data-driven, especially with the advent of Industry 4.0. To meet this demand, companies have focused on implementing Integrated Sales and Operations Planning (S and OP) processes, which seek to integrate and align the activities of Sales, Operations, Demand Planning, Supply Planning, and Finance. A qualitative approach was adopted for the development of this research, using a literature review as the investigation procedure. The overall objective of this research is to demonstrate the importance of implementing the S and OP system in modern industries. As a result, an alignment in the company's perception of the level of service expected by the customer is observed, focused on delivery time and commercial conditions, but its process has areas for improvement when viewed in the light of S and OP.
Supply Chain; Planning; Industry 4.0; Operations
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Gomes Rickardo and Ferreira Gustavo. Importance of the implementation of the S and OP system in modern industries. World Journal of Advanced Research and Reviews, 2023, 18(1), 698-703 . Article DOI: https://doi.org/10.30574/wjarr.2023.18.1.0683