Impact of working from home on employee productivity in post COVID 19 era: The moderating role of organizational support
1 Research, Innovation and Consultancy Unit, University of Environment and Sustainable Development, Ghana.
2 International Affairs Unit, University of Environment and Sustainable Development, Ghana.
3 Academic Planning and Quality Assurance Directorate, University of Environment and Sustainable Development, Ghana.
4 Water, Sanitation and Hygiene Department, University of Environment and Sustainable Development, Ghana.
5 University Admissions Unit, University of Environment and Sustainable Development, Ghana.
6 University Transport Unit, Garden City University College, Kumasi, Ghana.
Research Article
World Journal of Advanced Research and Reviews, 2024, 23(01), 340–358
Publication history:
Received on 25 May 2024; revised on 01 July 2024; accepted on 04 July 2024
Abstract:
The purpose of the study is to review the impact of working from home on employee productivity in post COVID-19 era, the moderating role of organization support. The descriptive survey design is adapted for this research to explore the impact of COVID-19 on employee productivity while seeking further knowledge on organizational support in post COVID-19 era. The structure of this research is flexible, therefore the necessity to adopt the qualitative research approach. Data was obtained through a survey with a questionnaire. Sample size is approximately 203 consisting of employees from both the private and public sector organization in some part of Accra, basically Accra central. The study employed the use of the Cronbach Alpha to measure the reliability of the scale adopted. Thus, in the context of the study, the high Cronbach's Alpha values suggest that the survey items for measuring employee productivity, organizational support, and flexible work hours were well-designed and highly reliable. Therefore, the findings of the study are likely to be trustworthy and reproducible. This relationship implies that as opportunities for flexible work schedules increase, so does the level of productivity among employees. However, this study also emphasizes that employee productivity is not simply a matter of offering flexible work arrangements. The role of organizational support emerges as crucial, as shown by its substantial positive impact on employee productivity. In conclusion, this research offers compelling evidence that flexible working hours and organizational support are key ingredients in the recipe for enhanced employee productivity. The studies recommends further research is needed to uncover the intricacies of these relationships and to broaden our understanding of the dynamics of modern work environments.
Keywords:
COVID-19; Work from Home; Employee Productivity; Moderating role and Organizational Support
Full text article in PDF:
Copyright information:
Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0