Ethical AI in Immigrant-Serving Workforce Development: A Global Perspective
Clinton School of Public Service, University of Arkansas at Little Rock, Little Rock, Arkansas, United States.
Review Article
World Journal of Advanced Research and Reviews, 2024, 24(01), 2775-2782
Publication history:
Received on 14 August 2024; revised on 19 October 2024; accepted on 30 October 2024
Abstract:
Introduction: Artificial intelligence (AI) is rapidly transforming workforce development systems, offering tools for job matching, training, and service personalization. In immigrant-serving programs, however, these tools raise urgent ethical concerns, including algorithmic bias, linguistic inequity, and the misrecognition of foreign credentials. While AI has the potential to enhance access and inclusion, its application in immigrant workforce development remains under-examined and vulnerable to reinforcing systemic discrimination.
Materials and Methods: This article presents a conceptual analysis grounded in over 20 peer-reviewed sources from AI ethics, migration studies, and public administration. It synthesizes case studies, empirical findings, and theoretical frameworks to examine how AI systems impact immigrant populations within employment programs. International practices are reviewed, and a normative framework is constructed using literature-based principles from transparency, governance, and inclusion scholarship.
Discussions: Findings reveal that AI systems often replicate structural inequalities when deployed without adequate safeguards. Discriminatory outcomes may arise from biased training data, poor handling of multilingual inputs, or failure to recognize international credentials. The article proposes a five-part ethical AI framework, including transparency, fairness audits, human oversight, community input, and linguistic equity, to guide implementation in immigrant-serving workforce contexts. Comparative policy analysis underscores the need for participatory governance and accountability standards.
Conclusions: AI offers real opportunities to improve immigrant workforce integration, but only if designed and governed with ethical rigor. Public agencies and nonprofit providers must embed human oversight, cultural competence, and linguistic accessibility into algorithmic systems. Ethical AI in this context is not a technical option: it is a public obligation. This article contributes an original, literature-based model for ethical AI deployment in a field of growing relevance and urgency.
Keywords:
Ethical AI; Immigrant Integration; Workforce Development; Algorithmic Bias; Linguistic Equity; Foreign Credential Recognition; Public Administration; AI Governance; Refugee Employment; Inclusive Technology
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Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0