Enhancing delivery performance through GPS and RFID-integrated logistics management systems

The goal of this research study, “Enhancing Delivery Performance in the Logistics Management by Integrating GPS and RFID systems,” was to investigate the efficiency of integrating advanced technologies such as Global Positioning System (GPS) and Radio Frequency Identification (RFID) for enhancing delivery accuracy, punctuality, and effectiveness of logistics operations. Research Design This study utilized a developmental–quantitative research design. The system was developed and tested through an iterative process of design, implementation, and user evaluation (in this case, logistic personnel). Data were collected utilizing surveys, observations, and usability testing using aspects of the System Usability Scale (SUS) to determine Functionality, Accuracy, Acceptance, and Overall System Usability. The final results of the GPS and RFID-Integrated Logistics Management System yielded an overall SUS score of 79.17, indicating Good to Excellent Usability. Applications The system was shown to substantially reduce delivery time through real-time vehicle tracking, automated item RFID recognition, and a driver/dispatcher coordinator that acts on analyzed data between warehouse staff 27 and drivers or dispatchers. Volunteers mentioned increased efficiency, less human error, and improved delivery tracking. However, some concerns were raised, including intermittent connectivity issues, delays in reading tags, and maintenance costs. In sum, the integration of GPS and RFID systems demonstrates disruptive power in logistics, enabling an accurate, efficient, and data-informed process that reinforces delivery system performance and leverages digital integration for SCM.