The effect of incentives on nurse performance at bahteramas general hospital, Indonesia
1 Master’s Program in Public Health, Postgraduate Program at Halu Oleo University, Kendari. Indonesia.
2 Public Health Study Program, Faculty of Public Health, Halu Oleo University, Kendar, Indonesia.
Research Article
World Journal of Advanced Research and Reviews, 2022, 15(03), 222–227
Article DOI: 10.30574/wjarr.2022.15.3.0921
Publication history:
Received on 11 August 2022; revised on 15 September 2022; accepted on 17 September 2022
Abstract:
Preliminary studies show that several programs have not reached the specified Minimum Service Standards (MSS), namely customer satisfaction in the Emergency Room (34.0%) from the standard 70%, outpatient satisfaction (73.21%) from the standard ≥90%, satisfaction of inpatients is 60.89% from the standard 90%. This type of research is quantitative research with a cross sectional study design. The population in this study amounted to 209 people, a sample of 138 respondents. The data were analyzed using the chi square test analysis. The results showed that there was a significant effect between incentives on the performance of nurses at the Bahteramas General Hospital (0.000 <0.05). The conclusion in this study is that incentives affect the performance of nurses at Bahteramas General Hospital.
Keywords:
Nurse; Incentive; Performance; Hospital
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