Driving efficiency: The role of Artificial Intelligence (AI) in enhancing municipal operations in Saudi Arabia

Bandar S. Aljabri *

Department of Industrial Engineering, College of Engineering, King Saud University, Saudi Arabia.
 
Review Article
World Journal of Advanced Research and Reviews, 2024, 22(02), 1936–1944
Article DOI10.30574/wjarr.2024.22.2.1645
 
Publication history: 
Received on 18 April 2024; revised on 25 May 2024; accepted on 28 May 2024
 
Abstract: 
As the Kingdom of Saudi Arabia continues its journey towards economic diversification and technological advancement, the adoption of Artificial Intelligence (AI) has emerged as a critical driver of innovation across various sectors. This paper investigates the potential benefits of integrating AI technologies in municipal services within the Saudi context.
Drawing upon a comprehensive literature review and examining existing initiatives, this paper explores the potential benefits of using AI. It reviews the Application and development of AI in municipalities in Saudi Arabia. This research identifies areas where AI can enhance municipal operations, improve citizen engagement, and revolutionize municipal operations. These include urban planning, intelligent infrastructure management, traffic optimization, waste management, and citizen services.
Overall, this paper contributes to the literature on AI adoption in the public sector, offering valuable insights for policymakers, urban planners, and technology developers seeking to harness the transformative potential of AI in enhancing municipal services and improving the quality of life for citizens in Saudi Arabia.
 
Keywords: 
Municipalities; Machine learning; Artificial Intelligent; Economic diversification
 
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