Digital Transformation in African Public and Private Institutions
1 Director Innovation and Strategy, School Try EdTech, Sweden/Nigeria.
2 Revenue Mobilization Allocation and Fiscal Commission, Nigeria.
Review Article
World Journal of Advanced Research and Reviews, 2021, 09(01), 329-343
Publication history:
Received on 03 January 2021; Revised 28 January 2021; accepted on 30 January 2021
Abstract:
This paper is a cumulative, comparative research of the Digital Transformation (DT) journeys in African state and non-state institutions. Going beyond the introduction of the metrics of technology adoption, this paper proposes the Digital Institutional Resilience (DIR) Framework which can be used to understand how both sectors are using digital tools not only to achieve efficiency, but also to endure systemic shocks, promote equity, and pursue sustainable development. The study contends that although the private sector, led by FinTech, is seen to exhibit more agility and speed, the need of the public sector is to lay down the basics of digital ethics and strong data sovereignty to address the increasing digital divide. The main limitations, including the absence of high level of digital skills and a single cross-border set of data governance are serious threats to both the scaled-up delivery of public services (GovTech) and the scale-up of the industry. By means of an ideated analysis of literature and conceptual synthesis, this paper is able to present innovative, practical advice regarding new innovative financing, skills-specific training, and collaborative Public-Private Partnership (PPP) models and outlines a critical roadmap to policymakers and institutional leaders in navigating the digital future of Africa.
Keywords:
Enterprise digitization; Organizational change management; ICT adoption in Africa; Public sector innovation; e-Governance; Digital infrastructure
Full text article in PDF:
Copyright information:
Copyright © 2021 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0