Converging SAP, AI, and data analytic for transformative business management
1 Tractor Supply Company, 5401 Virginia Way, Brentwood, TN, USA.
2 American National Insurance Company, One Moody Plaza, Galveston, TX, USA.
Review Article
World Journal of Advanced Research and Reviews, 2022, 14(03), 736–761
Publication history:
Received on 04 February 2022; revised on 21 June 2022; accepted on 24 June 2022
Abstract:
The convergence of Artificial Intelligence (AI) and Machine Learning (ML) with Systems, Applications, and Products in Data Processing (SAP) technologies is revolutionizing enterprise operations, driving smarter decision-making and greater operational efficiency. This article examines the application of AI and ML algorithms within SAP platforms to streamline and enhance core business functions. By tapping into SAP-powered data analytic, companies can unlock valuable insights into their performance metrics, enabling data-driven decisions that elevate operational effectiveness.
The paper also highlights AI's pivotal role in advancing Enterprise Service Management (ESM) tools, focusing on key areas such as resource optimization, service delivery, and ensuring regulatory compliance across large organizations. Additionally, the integration of AI and data analytics within Customer Relationship Management (CRM) and Supply Chain Management (SCM) systems in the SAP environment is explored, emphasizing how these technologies foster seamless workflows and more personalized customer engagement.
Through real-world case studies, the article demonstrates how AI-enabled SAP systems have empowered businesses to enhance both strategic decision-making and operational productivity. By automating routine tasks, uncovering critical business patterns, and forecasting outcomes, AI-driven SAP platforms provide organizations with a competitive edge, boosting efficiency and adaptability in dynamic market landscapes.
The paper offers practical recommendations for maximizing the potential of AI within SAP ecosystems, outlining strategies for businesses to leverage data and advanced technologies to drive operational excellence, sustainability, and long-term growth.
Keywords:
AI in SAP; Machine learning automation; Enterprise management systems; Business intelligence; Customer relationship management (CRM); Supply chain management (SCM)
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Copyright © 2022 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0