Blockchain-based payment gateways in e-commerce: Security, scalability and user experience

Arun Krishnakumar 1, * and Humashankar Vellathur Jaganathan 2

1 Independent Researcher, USA.

2 CGI, USA.
 
Research Article
World Journal of Advanced Research and Reviews, 2024, 21(02), 2063-2075
Article DOI: 10.30574/wjarr.2024.21.2.0278
 
Publication history: 
Received on 18 December 2023; revised on 22 January 2024; accepted on 24 January 2024
 
Abstract: 
The growth in e-commerce has accelerated the need for secure, convenient, scalable, and user-centered payment systems. There is a gap in the current system, as traditional payment gateways face security concerns, scalability issues, and inconsistency in user experience. The paper aims to explore how blockchain-based payment gateways can address these three issues effectively. It discusses integrating blockchain-based payment gateways with e-commerce platforms for enhanced security, scalability, and user satisfaction levels with case evidence. Blockchain is known to provide strong security through distributed ledgers and cryptographic algorithms. Both these technologies help effectively fight fraud and unauthorized access. Layer-2 solutions with consensus mechanisms solve the problem of scalability. Transparency in the payment model enhances credibility and satisfaction among all constituents. Nevertheless, regulatory compliance and interoperability issues are addressed in response to those critical challenges. The work contributes to actionable insights that the players in e-commerce who aspire to inculcate the technology inherited in blockchains as part of the foundation that must be laid toward their installation so that future customers can experience security plus efficiency in the execution of payments as well.
 
Keywords: 
Network Transfer; Settlement Gateway; Website Merchant Accounts; Cyber Safety; Genuine Applications; Facilitation Devices
 
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